Purpose Despite a pervasive workforce shortage, existing research has provided limited guidance about job satisfaction and commitment of the supply chain workforce. Moreover, few studies explore the effects of workforce level on such satisfaction and commitment. The paper aims to discuss this...

Purpose – The purpose of this paper is to explore the impact of buyer investment in interorganizational, information‐related connectivity enablers on supplier firm performance within the context of buyer‐seller matched dyads. Design/methodology/approach – Data for this study were...

Purpose – The concept of supply chain agility (SCA) has been identified as one of the most important issues in supply chain management literature. However, despite the popularity of the concept, many attributes of SCA are largely unexplored. One area that is deficient in research is the...

Purpose – The purpose of this paper is to understand how personal relationships influence behavior within a supply-chain context. Design/methodology/approach – This research employs a qualitative methodology that allows for a rich assessment of how buyers and suppliers of logistics services...