Kock, Nereu F.; McQueen, Robert J.; Corner, James L. - In: The Learning Organization 4 (1997) 2, pp. 70-80
Suggests that a number of assumptions in the past have been made about how business process improvement, re‐engineering and organizational learning should take place in organizations. Points out that, although a number of these assumptions have been framed on theoretical models, few have been...
