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This article analyses the evolution of employment in the French regions, putting the accent on business service firms. A ‘shift and share’ type of analysis shows that a primary decentralisation in tertiary activities seems to emerge in the 1990s, essentially pertaining to ancillary producer...
Persistent link: https://www.econbiz.de/10010620421
Medium-sized cities are often considered as a valuable substitute to a large metropolis as they may promote better sustainable growth. However, these second rank conurbations do not benefit from economies of scale as do larger cities. They share some characteristics with a big metropolis,...
Persistent link: https://www.econbiz.de/10010620600
This paper focuses on service firms trying to develop markets at an international level. Such strategies are more and more often adopted, even by small-sized firms in B-to-B activities. Entry modes on foreign markets are of paramount importance as they also define the modes of relationship...
Persistent link: https://www.econbiz.de/10010620985
France has experienced since the 1970s a huge change in employment trends concerning activity sectors but also location patterns. Research by the authors tends to show that the business service sector plays an effective driving role in these dynamics, particularly during the last decade. It...
Persistent link: https://www.econbiz.de/10010621283
This article studies service quality and customer satisfaction in a context of multi-channel service distribution. The objective is to identify quality factors influencing the overall satisfaction of a multi-channel customer. A quantitative study was conducted among 445 customers mainly targeted...
Persistent link: https://www.econbiz.de/10010679922