Roy, Aayush Singha; Bose, Dipankar; Bera, U.K. - In: The TQM Journal 32 (2020) 3, pp. 401-428
Purpose: In this article, we identify various foodservice-related attributes that are important for undergraduate students residing in hostels and avail service from specific foodservice providers. We also investigate the performance of attributes to determine areas where the foodservice...