Purpose – The performance measurement system reflects the corporate strategy and overall business objectives of an organization. The alignment of the performance indicators with the company's critical operating factors, and the processes having bottle‐necks alongside the value chain, could...

Purpose – The methods of quality management, business process management and knowledge management have until now been exploited by science and the industry separately. An integration of these disciplines could unlock the potential of a solid structure to measure and gradually improve knowledge...

Purpose – The purpose of this paper is to identify main success factors for the effective implementation, operation and certification of an energy management system (EnMS) in accordance with ISO 50001, which represents the fastest growing standard for management systems in the world...