Purpose: The purpose of this paper is to analyze the evolution of total quality management (TQM) models, frameworks, and tools and techniques in higher education (HE) over the last thirty years from 1991 till 2020, based on a literature review Design/methodology/approach: 30 articles from 52...

Purpose: The purpose of this paper is to analyze the evolution of Total Quality Management (TQM) in terms of barriers, customers and accreditation in higher education (HE) over the last three decades (1991–2020) using literature review to establish the current state....

Purpose Sustainable production (SP) is an efficient and influential approach of production for Indian manufacturing industries as it preserves the social, environmental and economic aspects of production activities altogether. The objective of this research work is to investigate the...

Purpose – Total quality management (TQM) is considered a very important factor for the long‐term success of an organization. However, there exist a lot of international quality awards, apart from different versions of national quality awards (NQAs), developed by the governments of many...

Purpose: Lean manufacturing (LM) plays a major role in eliminating wastes (activities/resources) in a manufacturing organization. Value stream mapping (VSM) is one of the critical tools in LM which will help in identifying wastes in materials and information flow in a specific product family....

Purpose: There is a concern in literature about the critical elements of lean enterprise (LE) that can be represented as pillars of lean enterprise excellence. However, existing frameworks proposed on LE excellence are very few. The purpose of this paper is to develop a relationship model among...