conclude that the roadmaps of lean production and six sigma quality are examples of new alternative TQM roadmaps. We also … conclude that especially with lean production and six sigma quality there seems to be too much focus on training people intools … company culture. Originality/value – The detailed and historical analysis of six sigma quality, lean production and TQM …

Purpose – During the last decades, different quality management concepts, including total quality management (TQM), six … sigma and lean, have been applied by many different organisations. Although much important work has been documented … regarding TQM, six sigma and lean, a number of questions remain concerning the applicability of these concepts in various …

in batch‐and‐queue and lean production. The former is shown to be poor at providing senior management with timely and …

application of total quality and empowerment of the workforce. It is an indispensable contribution to lean production through just … flawlessly, requires minimum maintenance effort and is capable of reliable, low‐cost, high‐quality operation. TPM is a practical …

Purpose – The purpose of the paper is to review and compare six sigma and the lean organisation approaches to process …, lean and business process improvement programmes in numerous companies across Europe and worldwide, as well as theoretical … combination of six sigma and lean is limited and disappointing when examined for a common model, theoretical compatibility or …

process and quality improvement projects after extensive training. Design/methodology/approach – A pilot survey was undertaken …

influence the spread and development of quality management systems. Other important issues discussed in this paper are the …