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Ollila, Antero; Malmipuro, Markku - In: The TQM Magazine 11 (1999) 1, pp. 17-21

Maintenance is not usually noticed in the context of quality. Some quality philosophies recognize that production equipment must be maintained in order to manufacture quality products. So‐called quality gurus have not emphasized that maintenance could have a significant role in quality. The...

Persistent link: https://www.econbiz.de/10015033624

Quality management approach in China

Zhang, Zhihai - In: The TQM Magazine 12 (2000) 2, pp. 92-105

In order to provide readers with a better understanding of China’s approach to quality management, this paper presents China’s quality management history, the main quality management efforts adopted by the Chinese government, the product quality situation, and the reasons for product quality...

Persistent link: https://www.econbiz.de/10015032874

Accounting for improvement

Payne, Bernard J. - In: The TQM Magazine 4 (1992) 2

′s quality costing evaluation, which has been correctly carried out and which has lead to dramatic improvements in quality costs. …

Persistent link: https://www.econbiz.de/10015033274

Information holds the key

Knock, Allan - In: The TQM Magazine 4 (1992) 2

quality control techniques. Concentrates mainly on the company′s evaluation of warranty costs and on the implementation of a …

Persistent link: https://www.econbiz.de/10015033275

Discovering hidden truths

Lacey, Phil - In: The TQM Magazine 4 (1992) 2

Aims to show how collecting the costs of quality can change the way in which management perceives what is happening in …

Persistent link: https://www.econbiz.de/10015033277

Healthy competition

Blades, Mabel - In: The TQM Magazine 4 (1992) 2

quality is high, as well as investigating the costs of failure. …

Persistent link: https://www.econbiz.de/10015033278

Quality Costing – The Money in Mistakes

Maycock, Jan A.; Shaw, Tony - In: The TQM Magazine 6 (1994) 3, pp. 20-22

tested in the study involved: surveying staff experiences, mapping the activities of the hospital, attaching costs to key … activities, establishment of the “opportunity costs” of problems identified on the survey and cost analysis. The results … demonstrate that the frustrations or problems identified when evaluated as opportunity costs represented 5 to 10 per cent of total …

Persistent link: https://www.econbiz.de/10015033346

Should Activity‐based Costing be Considered as the Costing Method of Choice for Total Quality Organizations?

Letza, Steve R.; Gadd, Ken - In: The TQM Magazine 6 (1994) 5, pp. 57-63

Managers of contemporary organizations are continually examining modern management techniques with a view to adopting best management practices and thus gain competitive advantage. The danger is that managers will adopt a functional stance and consider only narrowly defined management techniques...

Persistent link: https://www.econbiz.de/10015033369

Quality Management : A Bitter Pill to Swallow or a Panacea for our Pains ?

Mackowski, Steven John - In: The TQM Magazine 6 (1994) 5, pp. 5-6

The implementation of quality management is not proceeding quickly enough. Proposes that the delay is caused by avoidance of organization disruption in the short term. Presents the concept of encouraging management commitment by making relevant quality related expenditure attractively tax...

Persistent link: https://www.econbiz.de/10015033379

Cost of quality: evaluating the health of British manufacturing industry

Kumar, K.; Brittain, J.C. - In: The TQM Magazine 7 (1995) 5, pp. 50-57

Depending on the orientation and thinking, “quality” can be considered to be “free” or “to be paid for”. Industrial revolution in different parts of the world started at different times and now there is a consensus that quality, like any other commodity, has to be paid for. Suggests...

Persistent link: https://www.econbiz.de/10015033437