Issues such as “the triple bottom line”, which focuses on company profit performance being balanced by demonstrated performance on delivering value to society while improving the ecological environment, have recently emerged as a pressing, indeed crucial management issue. The 1998 Shell...

This paper presents an account of the quality management system designed and adopted using a project alliance approach on the National Museum of Australia project. We discuss the integration of the selection criteria and performance measures and how these were used to provided a risk and reward...