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Special issue: Technology in business-to-consumer selling
2010
Persistent link: https://www.econbiz.de/10003981251
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Improving professional selling effectiveness through the alignment of buyer and seller exchange approaches
Autry, Chad W.; Williams, Michael R.; Moncrief, William C. - In: The journal of personal selling & sales management : JPSSM 33 (2013) 2, pp. 165-184
Persistent link: https://www.econbiz.de/10009745302
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Investigating the employee's perspective of customer delight
Barnes, Donald C.; Collier, Joel E.; Ponder, Nicole; … - In: The journal of personal selling & sales management : JPSSM 33 (2013) 1, pp. 91-104
Persistent link: https://www.econbiz.de/10009716749
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The impact of salesperson credibility-building statements on later stages of the sales encounter
Arndt, Aaron; Evans, Kenneth R.; Landry, Timothy D.; … - In: The journal of personal selling & sales management : JPSSM 34 (2014) 1, pp. 19-32
Persistent link: https://www.econbiz.de/10010338159
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Ideal versus actual number of sales calls : an application of disconfirmation theory
Hamwi, G. Alexander; Rutherford, Brian N.; Barksdale, … - In: The journal of personal selling & sales management : JPSSM 33 (2013) 3, pp. 307-318
Persistent link: https://www.econbiz.de/10009776491
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Distinguishing between the roles of customer-oriented selling and adaptive selling in managing dysfunctional conflict in buyer-seller relationships
Chakrabarty, Subhra; Brown, Gene; Widing, Robert E. - In: The journal of personal selling & sales management : JPSSM 33 (2013) 3, pp. 245-260
Persistent link: https://www.econbiz.de/10009776528
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The sales-marketing integration gap : a social identity approach
Sleep, Stefan; Lam, Son K.; Hulland, John - In: The journal of personal selling & sales management : JPSSM 38 (2018) 4, pp. 371-390
Persistent link: https://www.econbiz.de/10011976237