Zenger, Todd R.; Lazzarini, Sergio G.; Poppo, Laura - In: The new institutionalism in strategic management, (pp. 277-305). 2000
Exchanges are governed by a set of formal institutions (contracts, incentives, authority) and informal institutions (norms, routines, political processes) that we argue are deeply intertwined.However, for the most part, informal institutions are treated as exogenous forces changing the benefits...
