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Improving relationship quality during the crisis
Guillén, Marta Estrada; Monferrer-Tirado, Diego; … - In: The service industries journal 40 (2020) 3/4, pp. 268-289
Persistent link: https://www.econbiz.de/10012208503
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Supplier involvement and customer involvement effect on new product development success in the financial service industry
Chien, Shu-hua; Chen, Jyh-jye - In: The service industries journal 30 (2010) 1/2, pp. 185-201
Persistent link: https://www.econbiz.de/10003964384
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Logistics service capabilities and firm performance of international distribution center operators
Lu, Chin-shan; Yang, Ching-chiao - In: The service industries journal 30 (2010) 1/2, pp. 281-298
Persistent link: https://www.econbiz.de/10003964431
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The costs of lead bank-distressed borrower relationships : evidence from commercial lending in Taiwan
Tang, Tseng-chung - In: The service industries journal 30 (2010) 9/10, pp. 1549-1563
Persistent link: https://www.econbiz.de/10008661611
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Being good or being known: corporate governance, media coverage, ane earnings announcements
Chih, Hsiang-lin; Chih, Hsiang-hsuan; Chou, Pin-huang - In: The service industries journal 30 (2010) 3/4, pp. 405-420
Persistent link: https://www.econbiz.de/10003980718
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Cross-buying evaluations in the retail banking industry
Liu, Tsung-chi; Wu, Li wei - In: The service industries journal 29 (2009) 7/8, pp. 903-922
Persistent link: https://www.econbiz.de/10003990187
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Healthcare industry value creation and productivity measurement in an emerging economy
Su, Syi; Lai, Mei-chi; Huang, Hao-chen - In: The service industries journal 29 (2009) 7/8, pp. 963-975
Persistent link: https://www.econbiz.de/10003990196
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Service failures and recovery strategies of chain restaurants in Taiwan
Tsai, Chen-tsang Simon; Su, Ching-shu - In: The service industries journal 29 (2009) 11/12, pp. 1779-1796
Persistent link: https://www.econbiz.de/10003930745
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Internal marketing, organisational culture, job satisfaction, and organisational performance in non-life insurance
Shiu, Yung-ming; Yu, Tsu-wei - In: The service industries journal 30 (2010) 5/6, pp. 793-809
Persistent link: https://www.econbiz.de/10003992901
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Measuring the performance of financial holding companies
Chao, Chuang-min; Yu, Ming-miin; Chen, Mu-Chen - In: The service industries journal 30 (2010) 5/6, pp. 811-829
Persistent link: https://www.econbiz.de/10003992909