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The service industries journal
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Perceived quality versus quality of processes : a meta concept of service quality measurement
Urban, Wieslaw
- In:
The service industries journal
33
(
2013
)
2
,
pp. 200-217
Persistent link: https://www.econbiz.de/10009702912
Saved in:
2
Perceived quality versus quality of processes: a meta concept of service quality measurement
Urban, Wieslaw
- In:
The service industries journal
33
(
2013
)
2
,
pp. 200-217
Persistent link: https://www.econbiz.de/10010054560
Saved in:
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