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Store attributes leading customer satisfaction with unplanned purchases
Martínez-Ruiz, María Pilar; Blázquez-Resino, Juán José - In: The service industries journal 37 (2017) 5/6, pp. 277-295
Persistent link: https://www.econbiz.de/10011741094
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Speeding up New Products and Service Development through strategic community creation: case of automaker after-sales services partners
Taifi, Nouha; Passiante, Giuseppina - In: The service industries journal 32 (2012) 13, pp. 2115-2128
Persistent link: https://www.econbiz.de/10010001830
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Speeding up "new products and service development" through strategic community creation : case of automaker after-sales services partners
Taifa, Nouha; Passiante, Giuseppina - In: The service industries journal 32 (2012) 13, pp. 2115-2127
Persistent link: https://www.econbiz.de/10009620257