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The service industries journal
The journal of services marketing
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Journal of Services Marketing
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International Journal of Bank Marketing
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Journal of business research : JBR
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European journal of marketing : EJM
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Industrial marketing management : the international journal for industrial and high-tech firms
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Managing service quality : MSQ ; an international journal
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The Service Industries Journal
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jbm - Journal of Business Market Management
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Boukis, A., Koritos, C., Daunt, K. L., & Papastathopoulos, A. (2020). Effects of customer incivility on frontline employees and the moderating role of supervisor leadership style. Tourism Management
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Breaking new ground in theory and practice
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Delivering value in turbulent times : AMA Summer Educators' Conference 2011 ; AMA educators' proceedings Volume 22 ; San Francisco, California, USA, 5 - 7 August 2011
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International Marketing Review
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International journal of bank marketing for the financial services sector
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Kaminakis, K., Karantinou, K., Koritos, C., & Gounaris, S. (2019). Hospitality servicescape effects on customer-employee interactions: A multilevel study. Tourism Management
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Marketing in the socially-networked world : challenges of emerging, stagnant & resurgent markets ; AMA Summer Educators' Conference 2012 ; AMA educators' proceedings Volume 23 ; Chicago, Illinois, USA, 17 - 19 August 2012
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Core service versus relational benefits : what matters most?
Dimitriadis, Sergios
;
Koritos, Christos
- In:
The service industries journal
34
(
2014
)
13
,
pp. 1092-1112
Persistent link: https://www.econbiz.de/10010412917
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An alternative measure for assessing perceived quality of software house services
Gounaris, Spiros
- In:
The service industries journal
25
(
2005
)
6
,
pp. 803-824
Persistent link: https://www.econbiz.de/10006234804
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