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Critical factors for the implementation of total quality management in Italy: An empirical analysis
Ruggieri, Alessandro; Merli, Roberto - In: Total quality management 9 (1998) 4-5, pp. S210
Persistent link: https://www.econbiz.de/10007192026
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Implementation of total quality management: Some critical factors
Ruggieri, Alessandro; Merli, Roberto - In: Total quality management 8 (1997) 2-3, pp. S264
Persistent link: https://www.econbiz.de/10007198764