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Firm preparation for ISO 9001 certification : the case of the hotel industry in Portugal
Esgarrancho, Sandra; Cândido, Carlos J. F. - In: Total quality management & business excellence 31 (2020) 1, pp. 23-42
Persistent link: https://www.econbiz.de/10012256574
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A strategy perspective on total quality management
Yu, Gun Jea; Park, Minjae; Hong, KiHoon - In: Total quality management & business excellence 31 (2020) 1, pp. 68-81
Persistent link: https://www.econbiz.de/10012256578
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Organisational culture and the implementation of Six Sigma in Southern China
Ng, Ivan C.; Hempel, Paul S. - In: Total quality management & business excellence 31 (2020) 1, pp. 82-98
Persistent link: https://www.econbiz.de/10012256579
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Sustenance of zero-loss on production lines using Kobetsu Kaizen of TPM with hybrid models
Ighravwe, Desmond Eseoghene; Oke, Sunday Ayoola - In: Total quality management & business excellence 31 (2020) 2, pp. 112-136
Persistent link: https://www.econbiz.de/10012256582
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A corporate social responsibility (CSR) model : a QFD-based approach
Zaitsev, Natalia; Dror, Shuki - In: Total quality management & business excellence 31 (2020) 2, pp. 137-148
Persistent link: https://www.econbiz.de/10012256583
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An approach for identifying and selecting improvement projects
Kovach, Jamison V.; Ingle, Dhanashri - In: Total quality management & business excellence 31 (2020) 2, pp. 149-160
Persistent link: https://www.econbiz.de/10012256584
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Healthcare system quality indicators : the complexity perspective
Horvat, Ana; Filipovic, Jovan - In: Total quality management & business excellence 31 (2020) 2, pp. 161-177
Persistent link: https://www.econbiz.de/10012256585
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Lean Six Sigma for reducing student dropouts in higher education : an exploratory study
Gupta, Sandeep Kumar; Antony, Jiju; Lacher, Fabian; … - In: Total quality management & business excellence 31 (2020) 2, pp. 178-193
Persistent link: https://www.econbiz.de/10012256587
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Investigating changes in TQM's effects on corporate social performance and financial performance over time
Sila, Ismail - In: Total quality management & business excellence 31 (2020) 2, pp. 210-229
Persistent link: https://www.econbiz.de/10012256589
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Systematic review of Lean and Six Sigma approaches in higher education
Cudney, Elizabeth A.; Venuthurumilli, Sri Sandilya Jeemooth - In: Total quality management & business excellence 31 (2020) 3, pp. 231-244
Persistent link: https://www.econbiz.de/10012256592