Narrow search
Showing 1 - 6 of 6
Cover Image
Responding to negative online reviews : the effects of hotel responses on customer inferences of trust and concern
Sparks, Beverly A.; So, Kevin Kam Fung; Bradley, Graham L. - In: Tourism management : research, policies, practice 53 (2016), pp. 74-85
Persistent link: https://www.econbiz.de/10011440024
Cover Image
Why do travelers trust TripAdvisor? : antecedents of trust towards consumer-generated media and its influence on recommendation adoption and word of mouth
Filieri, Raffaele; Alguezaui, Salma; McLeay, Fraser - In: Tourism management : research, policies, practice 51 (2015), pp. 174-185
Persistent link: https://www.econbiz.de/10011414943
Cover Image
An investigation on online reviews in sharing economy driven hospitality platforms : a viewpoint of trust
Cheng, Xusen; Fu, Shixuan; Sun, Jianshan; Bilgihan, Anil; … - In: Tourism management : research, policies, practice 71 (2019), pp. 366-377
Persistent link: https://www.econbiz.de/10011987944
Cover Image
Influence of trust and perceived value on the intention to purchase travel online : integrating the effects of assurance on trust antecedents
Bonsón-Ponte, Enrique; Carvajal-Trujillo, Elena; … - In: Tourism management : research, policies, practice 47 (2015), pp. 286-302
Persistent link: https://www.econbiz.de/10010499446
Cover Image
An analysis of e-business adoption and its impact on relational quality in travel agency-supplier relationships
Andreu, Luisa; Aldás, Joaquín; Bigné Alcañiz, J. Enrique - In: Tourism management : research, policies, practice 31 (2010) 6, pp. 777-787
Persistent link: https://www.econbiz.de/10008649516
Cover Image
The impact of online review on hotel booking intentions and perceptions of trust
Sparks, Beverley A.; Browning, Victoria - In: Tourism management : research, policies, practice 32 (2011) 6, pp. 1310-1323
Persistent link: https://www.econbiz.de/10009270717