Mokhtarian, Patricia L.; Raney, Elizabeth A.; Salomon, Ilan - In: Transport Policy 4 (1997) 3, pp. 147-160
An understanding of how individuals perceive congestion and the range of coping strategies they adopt is crucial for the development of relevant, effective policies. This study empirically tested two hypotheses: 1. (1) that responses to unsatisfactory conditions, such as a congested commute, are...