Since the enactment of the Americans with Disabilities Act in 1991 operating expenses for demand responsive transit have more than doubled as demand for this mandated service has expanded. Many advanced technologies and management practices have been proposed and implemented to improve the...

Over the past 10 years, operating expenses for demand responsive transit (DRT) have more than doubled as demand for this mandated service has expanded. The DRT systems that we studied consist of dial-a-ride programs that transit agencies use for point-to-point pick-up and delivery of the elderly...

In this paper we study the impact on productivity of specific operating practices currently used by demand responsive transit (DRT) providers. We investigate the effect of using a zoning vs. a no-zoning strategy and time-window settings on performance measures such as total trip miles, deadhead...