van de Velde, Didier; Veeneman, Wijnand; Lutje … - In: Transportation Research Part A: Policy and Practice 42 (2008) 9, pp. 1152-1162
The competitive tendering regime introduced in The Netherlands in 2001 aims at stimulating innovation in service design. One can observe, in the meantime, a variety of arrangements as transport authorities vary considerably in the level of service design freedom they give to operators, both in...
