The importance of quality management practices in the achievement of operational results and customer satisfaction in logistics has been asserted in many studies. However, though widely adopted, quality management does not have a uniformly accepted framework as a basis for assessment of...

Travelers residing in communities having either small or medium-sized airports often avoid using the local airports in their regions, and use other (out-of-region) airports to take advantage of lower fares and more convenient airline services. This phenomenon is generally referred to as airport...

We propose a decision tool for truckload carriers that can help control driver turnover rates. Our approach is to use an existing econometric method, along with the drivers' work data, to predict the quit probability of each driver on a weekly basis, so that carriers can identify a subset of...

This study examines the relationship between union and organizational commitment among a sample of 1167 railroad employees from four of the seven largest Class I railroads in the U.S. Specifically, the study sought to determine whether union commitment and organizational commitment were...

Supply chain employees must make decisions on when and how to react to potential and realized supply chain disruptions. Drawing on regulatory focus theory, we examine how an individual’s regulatory focus, level of risk, as well as the uncertainty of the supply chain disruption affect...

Drawing upon the Schumpeterian view of competition and stakeholder theory, the purpose of our study is to examine how issues of rivalry and stakeholder pressure motivate firms to implement green supply management practices. We also consider the role of top management support as an important...

Drawing upon the Schumpeterian view of competition and stakeholder theory, the purpose of our study is to examine how issues of rivalry and stakeholder pressure motivate firms to implement green supply management practices. We also consider the role of top management support as an important...

This paper advances a driver focused truck crash prediction model. The model investigates the contribution of driver factors on the number of state reportable crashes in which the driver was involved. The findings suggest that the following factors are significantly related to the likelihood of...

In this paper, we investigate the organizational determinants of safety technology adoption. To shed light on this important question, we develop and test nine hypotheses. Results are based on a national survey of motor carriers sponsored by the United States Department of Transportation. Using...

The purpose of this paper is to examine production smoothing in supply chains. Using the controlled setting of the laboratory, we systematically investigate supply chain features that lead to production smoothing. In contrast to prior laboratory studies of the bullwhip effect, we find that the...