This paper presents new evidence concerning the spatial distribution of UK call centre activity and analyses the determinants of this distribution. The study adopts a restructuring perspective, viewing call centre growth as a strategic response by companies seeking to develop competitive...

This paper argues that effective local policy development requires a thorough understanding of patterns of spatial diversity involving the integration of theoretical work from geography, economics and management. An empirical analysis of diversity in Great Britain for the period 1995-2002 is...

Personal insolvency rates vary considerably across local areas of England and Wales but the reasons for this have barely been explored. This paper presents an empirical study of the factors determining variations in personal insolvency rates in 2006 utilising newly available data. The results...