This book is intended to help regulators learn about the tools needed to measure efficiency. It is based on lecture notes from courses the World Bank Institute offers in English, French and Spanish throughout the developing world and has benefited from feedback received during those courses. It...

The 1990s saw a dramatic increase in the liberalization of transport policies and a strengthening of the role played by private operators and investors in transport infrastructure. Most of these reforming countries are creating new regulatory agencies. This book aims is to contribute to the...