New information and communication technologies can make a significant contribution to the achievement of good governance goals. This 'e-governance' can make governance more efficient and more effective, and bring other benefits too. This paper outlines the three main contributions of...

As noted in a related paper, information and communication technologies have a valuable potential to help meet good governance goals in developing countries. Yet that potential remains largely untapped to date. Why? Because of poor human, organisational and technological infrastructure and...