Design – the purposive application of creativity to all the activities necessary to bringideas into use either as product (service) or process innovations1 – could and shouldmake and important contribution to the performance of every firm. The designprocess is inextricably linked with...

Many sectors of the UK economy experienced rapid productivity growth over the 1980's. This coincided with an increase in the flow of inward investment. Studies using macro data have linked these two events. This paper investigates what has happened in one industry at the microeconomic level and...