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Dienstleistung
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Qualitätsmanagement
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Dienstleistungsqualität in der Praxis : ein Handbuch für den praktischen Gebrauch
Murphy, John A.
;
Farmar, Tony
-
1994
Persistent link: https://www.econbiz.de/10004197255
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Dienstleistungsqualität in der Praxis : ein Handbuch für den praktischen Gebrauch
Murphy, John A.
;
Farmar, Tony
-
1994
Persistent link: https://www.econbiz.de/10000423354
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