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Marketing review St. Gallen : Marketingfachzeitschrift für Theorie & Praxis
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Customer-Care-Center-Qualität : Messung und Nutzung
Aa, Zanna van der
;
Bloemer, Johanna M.
;
Henseler, Jörg
; …
- In:
Marketing review St. Gallen : Marketingfachzeitschrift …
30
(
2013
)
3
,
pp. 16-24
Persistent link: https://www.econbiz.de/10009756014
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