As organizations increasingly utilize Web-based technologies to support customers better, trust in decision support technologies has emerged as an important issue in online environments. In this study, we identify six reasons users trust (or do not trust) a technology in the early stages of its...

OVER THE PAST DECADE, THERE HAVE BEEN significant advances in understanding the antecedents and consequences of online trust in electronic commerce and online marketplaces. Building on this research stream, this Special Issue of the Journal of Management Information Systems attracted...

We present an agenda for the future research that has the potential to extend the conceptual foundations of trust in online environments and to improve the practice in the domain. The agenda draws on the previous work on trust, the papers included in this Special Issue, and our perspective on...