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~language:"eng"
~subject:"Dienstleistungsmarketing"
~type_genre:"Graue Literatur"
~type_genre:"Sammlung"
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Tolerance zones in perceived service quality
Strandvik, Tore
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1994
Persistent link: https://www.econbiz.de/10000896229
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In search of a new logic for marketing : foundation of contemporary theory
Grönroos, Christian
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2007
Persistent link: https://www.econbiz.de/10003377346
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