This handbook discusses firms providing services in the traditional professions such as law, accounting, and architecture, as well as newer sectors such as management consulting, advertising, and engineering. It provides a critical overview of contemporary research on the professional service...

Preface -- Acknowledgements -- Introduction: leading professional services firms in a new age of competitive disruption -- Business leadership -- Vision : how to create and implement a robust strategic plan -- Innovation : how to reap the benefits of innovation in your firm -- Performance : how...

Over the past three decades the Professional Service Firm (PSF) sector has emerged as one of the most rapidly growing, profitable, and significant in the global economy. In 2013 the accountancy, management consulting, legal, and architectural sectors alone generated revenues of US$ 1.6 trillion...