Many companies do their competitor analysis and intelligence work piece‐meal and ad hoc. Worse, this critical data is often gathered by untrained managers who have not been told what framework should be used to organize their analysis. Little wonder then that one hears so many complaints about...

This paper revisits the standard explanations of the violent Chilean protests of late 2019, and in particular their exclusive focus on the role of inequality, which in fact had been falling prior to the emergence of unrest. Instead, we suggest that blame may lie in a crisis of trust in...