With regard to the IT/ITES industry, globalisationand the rapid improvements in communications technologies, the decoupling of hardware from software opened a window of opportunity for countries rich in human capital such as India to becomeinvolved in the IT value chain. To this end, the Indian...

Purpose – This paper aims to describe the role of human resource management (HRM) in targets' coping with workplace bullying. Design/methodology/approach – The paper draws on a study rooted in van Manen's hermeneutic phenomenology, conducted with agents working in international facing call...

Purpose – This paper seeks to describe bystander behaviour including bystander decisions, actions and outcomes, in the context of workplace bullying. Design/methodology/approach – The paper draws on a study rooted in van Manen's hermeneutic phenomenology conducted with agents who witnessed...

Purpose: The purpose of this paper is to report a study of bullying on online labour markets (OLMs), highlighting how abuse unfolds in digital workplaces and depicting the trajectory of target resilience. Design/methodology/approach: Adopting van Manen’s hermeneutic phenomenology, targets’...

Purpose: The purpose of this paper is to report a study of targets’ experiences of cyberbullying on online labour markets (OLMs). In addition to highlighting the link between targets’ coping and power and control, the paper compares conventional and digital workplaces....

It is argued that developing countries can now industrialise by inserting themselves into global production networks (GPNs), rather than by building their own value chains from scratch. The economic upgrading that would follow from such a move would result in social upgrading outcomes in terms...