Online hotel reservation systems are increasing in importance and greatly facilitate cross-border consumer activity. The Internet has enabled hotels to contract directly with a huge number of potential customers. It has also revitalised the role of agents and lead to a new type of agent, the web...

This study was commissioned by the European Parliament's Policy Department for Citizens' Rights and Constitutional Affairs at the request of the JURI Committee. It looks at the interrelation between the Consumer Sales and Guarantee Directive (CSD) and the Ecodesign Directive (EDD) with respect...

This study was commissioned by the European Parliament's Policy Department for Citizens' Rights and Constitutional Affairs at the request of the JURI Committee. It looks at the interrelation between the Consumer Sales and Guarantee Directive (CSD) and the Ecodesign Directive (EDD) with respect...