This book is a compilation of two recently completed works on the convergence of information and communication technology (ICT) (Singh and Raja 2008, 2009). Since then, convergence, the eroding of boundaries among previously separate ICT services, networks, and business practices, has...

The year 2000 initiated a decade of spectacular growth in the information and communication technology sector in developing countries. Almost 75 percent of the world's mobile telephone subscriptions are in low- and middle-income countries, which have also promoted exciting innovations and...

In this paper, we will focus on service convergence, the provision of multiple services over one access network using IP equipment. Current jargon terms this ‘triple play' – offering voice, video, and data over one network. The underlying shift in the organization of communications...

This book suggests an ecosystem approach to broadband policy that could help in the design of strategies, policies, and programs that support network expansion, have the potential to transform economies, improve the quality and range of services, enable application development, and broaden...

E-commerce has the potential to expand market opportunities for businesses. However, it is not guaranteed. The World Development Report on Digital Dividends (World Bank 2016) highlights the importance of complementary analog support that may be needed to ensure people and businesses are able to...

Digital technology is transforming the organization and location of production, and thus the futureof work. It risks widening the gap between richer and developing countries, and between the better skilled and connected and the poorer population groups within countries, who stand to bear the...

Information and communication technology (ICT) has grown as a sector and now employs millions of people worldwide. The proliferation of ICTs has also helped digitize how people find and do work. The world will need to create over 600 million jobs by 2030 for unemployment to remain at current...