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Privatisation and supply chain management : on the effective alignment of purchasing and supply after privatisation
Cox, Andrew; Harris, Lisa; Parker, David - 1999
Persistent link: https://www.econbiz.de/10000657546
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Customer relationships in the e‐economy: mutual friends or just a veneering?
Ayios, Angela; Harris, Lisa - In: Qualitative Market Research: An International Journal 8 (2005) 4, pp. 454-469
Purpose – The aim of this paper is to investigate whether technological developments can be used in call centre environments to build trust and hence lasting customer relationships beyond the usual focus on efficiency gains through automation. Design/methodology/approach – Draws upon depth...
Persistent link: https://www.econbiz.de/10014987120
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Power in capitalist societies : theory, explanations and cases
Cox, Andrew W.; Furlong, Paul; Page, Edward - 1985
Persistent link: https://www.econbiz.de/10000684593
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Organisational structures for ebusiness : some marketing challenges
Harris, Lisa - In: eBusiness and workplace redesign, (pp. 23-36). 2002
Persistent link: https://www.econbiz.de/10001713929
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The IT productivity paradox : evidence from the UK retail banking industry
Harris, Lisa - In: New technology, work and employment 16 (2001) 1, pp. 35-48
Persistent link: https://www.econbiz.de/10002203510
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The single market rules and the enforcement regime after 1992
Cox, Andrew W. - 1993
Persistent link: https://www.econbiz.de/10000894037
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Transactions, power and contested exchange : towards a theory of exchange in business relationships
Cox, Andrew - In: International journal of procurement management 1 (2007/08) 1/2, pp. 38-59
Persistent link: https://www.econbiz.de/10009884464
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Adversary politics and land : the conflict over land and property policy in post-war Britain
Cox, Andrew - 1984
Persistent link: https://www.econbiz.de/10013493281
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Derogation, subsidiarity and the single market : the case of energy exploration and extraction under the EC utilities procurement rules
Cox, Andrew W. - In: Journal of common market studies : JCMS 32 (1994) 2, pp. 127-147
Persistent link: https://www.econbiz.de/10015106168
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Transactions, power and contested exchange : towards a theory of exchange in business relationships
Cox, Andrew W. - In: International journal of procurement management 1 (2007/08) 1/2, pp. 38-59
Persistent link: https://www.econbiz.de/10003952146