"Dr. Juran's life work on quality--boiled down to a concise guide to creating a strong, successful, globally competitive enterprise Dr. Joseph Juran was a true visionary in the field of quality, and his words continue to inspire. One of his main mantras was "Take care of the quality, and the...

Examines six issues to decide whether total quality management (TQM) concepts can improve the effectiveness of company‐wide financial activities, i.e. the finance function. These issues address the basic role of a central finance department; TQM concepts in specific financial processes...