Purpose – The paper seeks to investigate the role of branding in a B2B service context. Design/methodology/approach – This paper focuses on a particular B2B service industry, namely leasing mall space to retail tenants. A quantitative study is undertaken of 201 mall tenants using SEM...

Purpose – Trust is the basis of business relationships. The purpose of this paper is to explore the antecedents of trust in the context of the relationship between shopping centre management and retail tenants, primarily from the retailer perspective, as a first test of trust in such...

This paper analyses intergenerational educational mobility using survey data for twenty countries. We find that a number of interesting patterns emerge. Estimating a measure of mobility as movement and an index of mobility as equality of opportunity we find that while these two measures are...