Next Generation Incident Response System (NICS) is a platform developed by MIT Lincoln Lab that is currently being used in Macedonia by the Centre for Crisis Management (CCM). It allows coordination during natural disasters between first responders of various departments and allows them to use...

Purpose: Knowledge-based organizations is a new paradigm for business. Knowledge management (KM) is important for supporting core business processes. This paper aims to define an open innovation (OI)-driven KM implementation for effectively executing the support. Design/methodology/approach: KM...

Purpose – This paper aims at defining a model to properly evaluate knowledge management (KM) value. Empirical studies have found little or no improvement in organizational performance despite large KM investments. Design/methodology/approach – The KM-driven performances are rooted in...