In this article, we outline a model of how organizations can effectively shape employees’ affective reactions to failure. We do not suggest that organizations eliminate the experience of negative affect following performance failures — instead, we propose that they encourage a more...

Drawing on a four-year, qualitative study of toy designers in a large U.S. corporation, we examined the relationship between professional identity and informal collaboration among creative workers. Our findings revealed that toy designers' professional identities were defined primarily by...

Whether people seek help depends on their estimations of both the likelihood and the value of getting it. Although past research has carefully examined how accurately help-seekers predict whether their help requests will be granted, it has failed to examine how accurately help-seekers predict...