Determining market channels is usually considered a discrete decision made by the expanding firm (e.g., Anderson & Coughlan, 1987 ; Bello & Gilliland, 1997 ; Solberg & Nes, 2002 ). In reality, this decision is often limited by knowledge constraints and customer demands. We find an example of...

Purpose – This paper seeks to shed light on the challenges and opportunities demographic transitions bring about to the banking sector. Increasing life expectancy, coupled with an increasing old age dependency ratio has implications for the demand for financial services. This opens a window of...