pt. 1. Interactional coaching in theory and practice -- pt. 2. Fundamental coaching purposes -- pt. 3. Coaching in the time dimension -- pt. 4. Coaching in the self dimension -- pt. 5. Coaching in the dimension of others -- pt. 6. Coaching leadership and managerial expertise -- pt. 7. Other...

pt. 1. What is interactional leadership? -- pt. 2. Coaching the choice-focused leade r: interactional leadership coaching in practice -- pt. 3. The multiplicity of leadership roles, and how to coach them -- pt. 4. Interactional leadership in the public domain -- pt. 5. Choosing the future :...

Purpose – The purpose of this paper is to create awareness on the need for lifting up the level of analysis in service research by focusing on systems, networks, and ecosystems to contribute to the research expansion of the traditionally narrow view of service. Design/methodology/approach –...