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The paper considers the need for an evolution in managerial skills in the twenty‐first century, and considers the required change in the nature of business schools and management development. Considering the history of management development in the UK and overseas, the paper uses the case...
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Purpose – The purpose of this paper is to review the epistemology of benchmarking and identify methodological elements of a theory of benchmarking. Design/methodology/approach – A thematic approach is applied to origins, primal and functional definitions of benchmarking. Findings –...
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