Purpose: This paper aims to investigate the role of AI in facilitating knowledge sharing and learning in organizations and the redesign of AI-enabled knowledge workers’ roles and processes. Design/methodology/approach: This paper develops a framework for analyzing AI’s role in different...

Technology adoption has become an important management issue in today's decentralized organizations. Disparate systems and the attendant incompatibility costs between users and departments within an organization can create inefficiencies and reduce productivity. Fortunately,the managers of the...