Purpose – To construct and test, through its application to a real case study, a methodology that generates contingencies for the evolution of a company or an industry's reference business model (BM) under the impact of a technology innovation. Design/methodology/approach – The paper draws...

Purpose – The purpose of this paper is to study the mechanism through which decisions on the preferred governance mode of strategic technology alliances are made at the firm level. Design/methodology/approach – The author constructed a value‐mediated governance model that is empirically...

Purpose – This paper investigates the potential of dynamic process modelling as an approach for addressing the problem of information systems (ISs) evaluation in the context of organisational change. Design/methodology/approach – A real‐life case study is discussed, showing how dynamic...

Purpose – To examine how partner firms, involved in provisioning m‐business applications and services, manage inter‐firm conflict and cooperation. Design/methodology/approach – Synthesises network analysis and game theory to propose a conceptual model in which to examine the affect of...

Purpose – The objective of this paper is to understand the success factors of mobile operators. Design/methodology/approach – Explores the business practices of leading carriers in Japan, South Korea, China, Europe and the USA. Findings – The paper finds several common characteristics in...

Purpose – This paper addresses some key management issues relating to developing mobile support for community healthcare (CHC) provision, such as support structures, service management and organization. Design/methodology/approach – The paper presents three generic examples that draw out the...