Purpose – The purpose of this paper is to compare effects of different monetary team‐based reward strategies on performance, pay satisfaction, and communication behavior in computer‐mediated groups. Design/methodology/approach – In a laboratory experiment, 32 groups of undergraduate...

This study describes the development and validation of the (C-A-T), an Internet-based multi-method measure for the pre-selection of call center agents. The C-A-T includes a short biographical form, a cognitive speed test, a personality inventory, and a multimedia situational judgement test. A...

Purpose – Whereas motivation and coordination losses in teams have been investigated for quite some time, systematic research on performance gains in teams (often called “synergetic effects”) only emerged recently. The purpose of the present paper is to clarify the concept of process gains...

Purpose – Social support from fellow team members has been neglected as a unique source of process gains in teams. This paper seeks to introduce the Model of Social Support within Teams (MSST) that explicates testable hypotheses on effects of team partners' affective and task‐related support...

Purpose – The purpose of this paper is to challenge the assumption that process losses of individuals working in teams are unavoidable. The paper aims to challenge this assumption on the basis of social identity theory and recent research. Design/methodology/approach – The approach adopted...

Purpose: How diversity in management boards affects employer attractiveness has yet to be fully clarified. This paper aims to contrast the two main theoretical rationales – similarity attraction and diversity attraction – and examines whether potential employees are more attracted to an...