Purpose – The purpose of this paper is to investigate the operation of classification mechanisms in organizational life, and how they construct the skills and knowledge of initially marginalized client groups. Design/methodology/approach – The paper is based on an ethnographically inspired...

Purpose – This paper aims to examine the complexities emerging in the attempts to develop a sophisticated IT-based knowledge management system (KMS) for sharing knowledge. Using actor-network theory, the authors conceptualise this as continuous processes of translation, whereby heterogeneous...

Section I: Organising integration – where and when it starts, and how does it end -- Chapter 1: Introduction: Organising integrationAndreas Diedrich and Barbara Czarniawska (A developed version of "Aims and Rationale") -- Chapter 2: Alternative perspectives on immigrant accommodation to...