The benefits of cloud computing make it appealing to a wide range of organizational customers: from small and medium enterprises to non- government organizations, which lack the expertise or resources to manage a complex and costly internal information technology (IT) infrastructure, to large...

Customer satisfaction and cost saving are the benefits of quality service, whether in private sector firms or public sector organisations. Since customer-facing employees are supported by a chain of internal work units, quality improvement in internal services has a positive influence on...

For data controllers operating across Asian jurisdictions that have data protection laws, the adoption of a privacy management programme, through the use of privacy accountability framework, could demonstrate to privacy regulators and customers their commitments to the protection of personal...

As more organizations move toward the use of cloud computing, inevitably they'll be storing and/or processing personal data on the cloud. Organizations are putting themselves at risk if they're not in tune with the privacy protection and legal requirements associated with the use of the cloud....

Some of the appealing characteristics of distributed ledger technology (DLT), which blockchain is a type of, include guaranteed integrity, disintermediation and distributed resilience. These characteristics give rise to the possible consequences of immutability, unclear ownership, universal...

The elastic provisioning of resources and the capability to adapt to changing resource demand and environmental conditions on-the-fly are, probably, key success factors of cloud computing. Live migration of virtual resources is of pivotal importance in achieving such key properties. However, the...