Purpose: This article aims to explore the tragic nature of crisis and identify managers’ decision-making processes and strategies when they are trapped by events beyond their understanding and control. In this article, the tragic is viewed as the collision of an overdetermined scenario...

Introduction -- New risks, new crises, new dangers -- Organizations in world risk society / Ulrich Beck and Boris Holzer -- Crisis management and legitimacy: facing symbolic disorders / Romain Laufer -- Understanding and managing crises in an "online world" / Sarah Kovoor-Misra and Manavendra...

The 'International Handbook of Organizational Crisis Management' provides a comprehensive and coherent base of the latest understanding of organizational crisis management drawn from prominent scholars and practitioners around the globe