We model and evaluate an emergency service system in which cross-trained fire-medics respond to both fire calls and medical emergencies. Compared to the traditional system, adding the server flexibility may be beneficial in terms of both cost savings and response time performance. A...

In this paper we report the development and implementation of a decision support system to solve a complex scheduling system for a major apparel fabric company with annual sales of more than $2.5 billion. For the first phase of the problem, we developed a linear programming model to generate...